rage village ballito rage village umhlanga

HOW DOES IT WORK

We block book hotels to secure the rooms in advance so you need only book your room through us. The hotel is transformed into a Rage Village experience whereby we separate our Rage Festival fans from any other hotel patrons thus ensuring your party schedule does not interfere with anyone else.

WHERE DO I BOOK

Bookings are done via email only. Email your Rage Village request to bookings@gandgpro.com You will receive a reply within 48 hours.

WHAT INFORMATION WILL I NEED TO BOOK?

PLEASE PROVIDE THE FOLLOWING INFORMATION WHEN BOOKING:

(We require ALL OF the below information below by the person responsible: Parent or Guardians)

Full name | Mobile number | Email address

PLEASE NOTE

This person will be responsible for the payment for the room Ensure the email address is correct as the invoice will go to this email address THIS CANNOT BE A GUEST WHO IS STAYING AT RAGE VILLAGE

Number of rooms you require
Guest 1: Full name | Mobile number
Guest 2: Full name | Mobile number
Check-in date
Check-out date
Total number of nights
Hotel preference
Room type preference


Note: all rates are per room, per night
As per contracts with the Rage Village hotels there will be
a MAX of 2 per room (no excpetions)

BALLITO: REGAL INN (THE HOME OF RAGE VILLAGE)
Double Room (1 Double bed): R900
Double Single (1 Double and 1 single bed): R1050

UMHLANGA: ROAD LODGE
Twin Room (2 single beds): R950
Double Room (1 Double bed): R950

WHAT DOES THIS INCLUDE?

En-suite bathroom | Breakfast daily

Rage Village runs Friday 25th November (check-in) to Monday
5th December (check-out) (MAX 10 night stay)




BUY PASSPORT



PASSPORT TYPES


PRICING


DO YOU HAVE MORE QUESTIONS? CLICK HERE TO VIEW OUR FAQ

General Information

What is the minimum age to attend Rage Festival 2016?

The minimum age limit for entry to Rage Festival is 18. (People born in 1998 but are not 18 at the time or during the festival will NOT be granted entrance even though they turn 18 in year of 2016)

What do I need to do in order to ensure a smooth Rage Festival experience?

STEP 1:

You will need to pre-register for the preferential purchase and pre-launch of Rage Festival Passports

STEP 2:

You will need to purchase a Rage Festival Passport from the 6th of March 2016. Please read through the different descriptions of each Rage Festival Passport to secure your purchase of the best Rage Festival Passport for you.

STEP 3:

You will receive a Rage Festival Passport purchase confirmation via email. This will be in the form of an electronic ticket. Further instructions will follow via email 1 week after the Rage Festival Passport launch.

Rage Festival will request your delivery physical address in order to send all attendees their Rage Festival Passports.

STEP 4:

From the 1st of May onwards, Rage Festival will begin sending all Rage Festival Passports to each designated address.

STEP 5:

Once you have received your Rage Festival Passport, follow the prompts provided on the physical Passport leaflet to your profile. Lastly register your Rage Festival Passport on the Rage Festival website.

STEP 6:

Before you make your way to Rage Festival, secure the Rage Festival armband on your arm. Please note the NFC armband has a barrel lock mechanism on the armband. Once applied, it cannot be removed. ONLY APPLY THE NFC ARMBAND AT THE FESTIVAL!

STEP 7:

Enjoy your Rage Festival experience!

I have pre-registered - how do I now buy an Early Bird Rage Passports?

On Sunday, March 6th at 12h00 the link to purchase the Pre-Launch Early Bird Passports will be live on www.ragefestival.co.za or alternatively you can contact your Ragent and use their unique link.

If I have pre-registered, do I have to buy a Rage Passport on Sunday March 6th?

No! You can buy a Rage passport at any time after March 6th whether you are pre-registered or not. However, pre-registered users get first access to the best passport price. The longer you wait, the more expensive Rage passports become as prices increase throughout the year.

I did not receive a confirmation e-mail that I pre-registered?

Rage Festival uses a service that prevents blocking the email to most providers. However there still can be a delivery issue for various reasons. In order to solve this we kindly ask you to:

  • Double check your SPAM, unwanted or all mail folder.
  • Resubmit the pre-registration form and double check the entered email.

If this still doesn’t work, please try to pre-register with a gmail or hotmail mailbox. These are known to work well and do not block the pre-registration mail.

What if I made a mistake with my email address when pre-registering?

Pre-register again with the correct email before February 29th, 2016.

How many Passports can one pre-registered user buy?

Unlimited. However, every Passport needs to be purchased using a unique email address and that email address needs to be pre-registered in order to buy a Pre-Launch Early Bird Rage Passport. After Sunday 6th March anyone will be able to purchase a Rage Passport as long as it is purchased using a unique email address.

Must I, or the person buying a Rage Passport be pre-registered for Early Bird Passports?

You and the people buying the Rage Passports MUST BE pre-registered. We will know if they are pre-registered when they insert the email address of the person you are purchasing for. When your parents or friends are purchasing a Rage Passport for you either person can log in to the system but make sure you enter in the email address of the person the Rage Passport is for when you are on the Rage Passport sharing page.

What payment method can I use to purchase a Rage Passports?

Credit Card or EFT/Cash Deposits are accepted. No debit cards. If you select the EFT or Cash Deposit option you will be required to make payment within 12 hours of your booking. You will recieve an email with all the relevent details.

Can I give money to a Ragent to buy a Rage Passport for me?

We don't reccomend this. But if you do want to go this route, G&G Productions does not take any responsibility for this transaction and it is at your own risk and at the risk of the Ragent who is buying it for you. If you want to use cash to buy the Rage Passport, select the EFT/Cash Deposit payment option and follow the steps.

I paid via EFT but I have not recieved my Rage Passport.

It can take up to three working days for the funds to reflect in our account and for the Rage confirmation ticket to be issued. Make sure you use the correct reference when making the EFT or Cash Deposit. do not use your name as the reference. You will receive the reference to use in an email after you select the EFT/Cash Deposit option. Also make sure you keep a copy or proof of payment. If after three days you still have not received your Rage Passport, please email your proof of payment to info@gandgpro.com and we will follow up for you.

Who can help with a Passport purchasing query?

Send your query to info@gandgpro.com or call 010 020 1780

Why do Platinum Passport holders have limited guaranteed access to clubs?

Due to club capacity in certain clubs Rage Festival cannot guarantee that all Platinum Passport holders will be guaranteed club entrance. There will, however be a large allocation for Platinum Passport holders and therefore, attendees will be granted preferential access over General Passport holders.

In the event of clubs reaching capacity, as a Platinum Passport holder, you will have the option of waiting to gain entrance or be re-directed to the nearest alternative club event.

The booking fee, is the fee charged to process credit card and EFT payments?

This fee is charged by the ticket processing company and will be added to each of the Passport prices. The fee per Passport is as follows:

  • Regular - R35
  • Platinum - R55
  • Black - R75

What complimentary drinks do I get with my Rage Black Passport?

Throughout the festival at designated times Rage Festival Black Passport holders will receive complimentary drinks. Drinks will be available on arrival at the Sound Factory and club events or at other specified times. All information will be available in the Rage Festival App.

How do I get my physical Rage Passport?

Your Rage Passport will be posted to your door. During the year we will send you an email requesting your delivery address alternatively we will make arrangements to deliver your Rage Passport through our Ragent network.

How do I transfer the ownership of a passport that has NOT been registered?

The ticket details need to be transferred by Nutickets. We require the following sent to info@gandgpro.com

  • CURRENT DETAILS
    Ticket number:
    Name of the current passport holder:
    Surname of the current passport holder:
    Email address of the current passport holder:
  • NEW PASSPORT HOLDERS DETAILS:
    Name of the new passport holder::
    Surname of the new passport holder:
    Email address of the new passport holder:

The old ticket number will become invalid and the new user will be sent a new ticket with a new ticket number to register. That new ticket can be used to the passport.

How do I transfer the ownership of a passport that HAS been registered?

The ticket details need to be transferred. We require the following sent to info@gandgpro.com

  • CURRENT DETAILS
    Ticket number:
    Name of the current passport holder:
    Surname of the current passport holder:
    Email address of the current passport holder:
  • NEW PASSPORT HOLDERS DETAILS:
    Name of the new passport holder::
    Surname of the new passport holder:
    Email address of the new passport holder:

Here is what happens once we have recieved the above details: We will de-register the current passport details on our side. Once that is done; the new passport holder will have to use the link to register the passport again in their details.

What steps do I need to follow to ensure a smooth Rage Festival experience?


STEP 1

Pre Registration (For Alpha prices)

STEP 2


Purchase your Rage Passport


(Please read through the descriptions of each Passport type to ensure you purchase the Passport of your ultimate Rage desires)

STEP 3


You will receive your Rage Passport purchase confirmation via an emailed ticket in your inbox. Follow the prompts on the emailed ticket confirmation.

STEP 4


You will receive your physical Rage Passport bracelet via the courier service proudly sponsored by Superbalist.

STEP 5


Follow the prompts provided on the physical Rage Passport leaflet to register your Rage Passport to your profile.

STEP 6


Before you make your way to Rage Festival, put the Rage Festival passport on your arm. Please note the NFC armband has a barrel lock mechanism on the armband. Once applied, it cannot be removed! ONLY APPLY THE NFC ARMBAND AT THE FESTIVAL!

STEP 7


Enjoy Rage Festival!

What is the minimum age to attend Rage Festival 2016?


The minimum age limit for entry to Rage Festival is 18. (People born in 1998 but are not 18 at the festival will NOT be granted entrance even though they turn 18 in 2016)

Can I bring my medication?


Rage Festival conduct an absolute zero tolerance policy with regard to drugs! It is prohibited to use, deal or be in possession of drugs on the festival grounds. If you need to take prescribed medication due to health problems, you need to be in possession of a valid medical certificate. We can only allow these specific medications if you can present a valid medical certificate at the entrance.

Pre-Registration


How do I pre-register for an Alpha (Early Bird) Rage Passport?


Pre-registration is open from 18th to 26th February on www.ragefestival.co.za

I have pre-registered - how do I now buy an Early Bird Rage Passports?



On Sunday, March 6th at 12h00 the link to purchase the Early Bird Passports will be live on www.ragefestival.co.za or alternatively you can contact your Ragent and use their unique link.

If I have pre-registered, do I have to buy a Rage Passport on Sunday March 6th?



No! You can buy a Rage passport at any time after March 6th whether you are pre-registered or not. However, pre-registered users get first access to Alpha (Phase 1) passport pricing. The longer you wait, the more expensive Rage passports become as prices increase throughout the year.

I did not receive a confirmation e-mail that I pre-registered?


Rage Festival uses a service that prevents blocking the email to most providers. However there still can be a delivery issue for various reasons. In order to solve this we kindly ask you to:
• Double check your SPAM, unwanted or all mail folder.
• Resubmit the preregistration form and double check the entered email.
If this still doesn’t work, please try to pre-register with a gmail or hotmail mailbox. These are known to work well and do not block the pre-registration mail.

What if I made a mistake with my email address when pre-registering?



Please email info@gandgpro.com and request the email address be changed. This must be done before February 26th.

How many Passports can one pre-registered user buy?



Unlimited. However, every Passport needs to be purchased using a unique email address and that email address needs to be pre-registered in order to buy an Alpha (Early Bird) Rage Passport. After Sunday 6th March anyone will be able to purchase a Rage Passport as long as it is purchased using a unique email address.

Must I, or the person buying a Rage Passport be pre-registered for Early Bird Passports?



You and the people buying the Rage Passports MUST BE pre-registered. We will know if they are pre-registered when they insert the email address of the person you are purchasing for. When your parents or friends are purchasing a Rage Passport for you either person can log in to the system but make sure you enter in the email address of the person the Rage Passport is for when you are on the Rage Passport sharing page.

Purchasing a Rage Passport



Must I, or the person buying the Rage Passport for me log in to the system when buying a Passport?



You can login as yourself or your parents/friends can login. If you login as your parent/friends you must select “Send to someone else” and insert the email address that you pre-registered with on the ticket-sharing page. After this initial Early Bird phase anyone will be able to buy a Passport whether they are registered or not.

What payment method can I use to purchase a Rage Passports?



Credit card or EFT/Cash Deposits are accepted. No debit cards. If you select the EFT or Cash Deposit option you will be required to make your payment within 12 hours of your booking. You will receive an email with all the relevant details.

Can I give money to a Ragent to buy a Rage Passport for me?



We don’t recommend this. But if you do want to go this route, G&G Productions does not take any responsibility for this transaction and it is at your own risk and at the risk of the Ragent who is buying it for you. If you want to use cash to buy the Rage Passport, select the EFT/Cash Deposit payment option and follow the steps.

I paid by EFT but I have not received my Rage Passport.



It can take up to three working days for the funds to reflect in our account and for the Rage confirmation ticket to be issued. Make sure you use the correct reference when making the EFT or Cash Deposit. Do not use your name as the reference.
You will receive the reference to use in an email after you select the EFT/Cash Deposit option. Also make sure you keep a copy or proof of payment. If after three days you still have not received your Rage Passport, please email your proof of payment to info@gandgpro.com and we will follow up for you.

Who can help with a Passport purchasing query?



Send your query to info@gandgpro.com or call 010 020 1780

Rage Passport



Why do I need to register the Rage Passport once I have recieved it?



To make sure it’s valid and secure. Once your Rage Passport is registered in your name with your details we will be able to communicate with you throughout the year about Rage Festival updates, artist announcements, competitions, accommodation, transport and more.

How do I get my physical Rage Passport?


We are currently working on courier service so that you passport will arrive at your door. The finer details with regards to this service will be announced prior to Passport launch – 6 March 2016

Can I get a Refund for my Rage passport?


No, however you can sell it to someone and have the Rage Passport transferred into his or her name. See above FAQ on how to transfer a Rage Passport into a new name.

How do I transfer the ownership of a passport that has NOT been registered?



The ticket details need to be transferred by Nutickets.
We require the following sent to info@gandgpro.com.

CURRENT DETAILS
Ticket number:
Name of the current passport holder:
Surname of the current passport holder:
Email address of the current passport holder:

NEW PASSPORT HOLDERS DETAILS:
Name of the new passport holder:
Surname of the new passport holder:
Email address of the new passport holder:

The old ticket number will become invalid and the new user will be sent a new ticket with a new ticket number to register. That new ticket can be used to the passport.


How do I transfer the ownership of a passport that HAS been registered?



The passport details need to be transferred. We require the following sent to info@gandgpro.com

CURRENT DETAILS
Ticket number:
Name of the current passport holder:
Surname of the current passport holder:
Email address of the current passport holder:

NEW PASSPORT HOLDERS DETAILS:
Name of the new passport holder:
Surname of the new passport holder:
Email address of the new passport holder:

Here is what happens once we have received the above details:



We will de-register the current passport details on our side. Once that is done; the new passport holder will have to use the link to register the passport again in their details.